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Staff Spotlight – Shannon Bingham

At Springfield Healthcare we are incredibly proud of our passionate and friendly care teams. We have created a blog series to shine a spotlight on some of these individuals, to find out more about their roles and responsibilities as well as what day-to-day interactions they have with our residents.

This month, we have spoken to Shannon Bingham, HR Advisor at Chocolate Works Care Village.

What is your job role at Springfield Healthcare? 

I am a HR Advisor for Springfield Healthcare, based at our home in York, Chocolate Works Care Village. I oversee the administration procedures from recruitment, payroll, staff benefits, workplace safety, employee rights etc… This is my first adventure in HR and I am absolutely loving it.

How long have you been working at Springfield Healthcare? 

I previously worked at Chocolate Works as a Care Assistant in 2020, before leaving in 2021 to work in Occupational Health as a technician and administrator. I re-joined the team at Chocolate Works in 2022 when an opportunity arose for me to work in HR.

Do you ever visit or work at any others or are you fixed to one location? 

I work at Chocolate Works, however I do visit other homes from time to time and often speak with other HR Advisors across the group to discuss updates and processes. Although we work in different homes, we support one another and always have the support of Group Head of HR, who is only a phone call away and often visits the homes to check in.

What is the best thing about working for Springfield Healthcare? 

The staff! Without our amazing care team we wouldn’t be able to provide such high quality care for our residents. We are a family and always looking out for one another and help each other out.

I also love how Springfield are investing in staff wellbeing. We have recently introduced our brilliant Medicash Health Plan, which gives you 24/7 access to doctors and counsellors, cash-back on prescriptions, eye care, dental care and more. We also pay for a 2 year subscription of the blue light card which gives you discount at a variety of high street shops.

We are really keen to break the stigma surrounding Mental Health. I do weekly sessions with staff members here at Chocolate Works. We talk, we laugh and we sometimes cry, but we always feel better afterwards.

What sort of other domestic and non-care-related tasks do you offer to residents? 

Residents enjoy our wide range of activities that we offer. Some of our favourite activities include gardening and flower arranging, residents really enjoy spending time on our beautiful rooftop terrace. They also love going on trips out to explore the city.

What is the best thing about the team of staff at Springfield Healthcare? 

The best thing is how we all pull together, regardless of the task at hand.

Staff Spotlight – Robert Hall

At Springfield Healthcare we are incredibly proud of our passionate and friendly care teams. We have created a blog series to shine a spotlight on some of these individuals, to find out more about their roles and responsibilities as well as what day-to-day interactions they have with our residents.

This month, we have spoken to Robert Hall, Peripatetic Manager.

 

What is your job role at Springfield Healthcare?

My role is Peripatetic Manager within the Springfield Healthcare Group, however I am currently focusing on Springfield’s latest and very exciting project – Chapter House Care Home.

Chapter House is located right in the heart of the Beverley community and due to open any day now. I have had the opportunity to lead this project by commissioning the new team. I am so excited to see what our newly formed team can achieve.

 

How long have you been doing it for?

I have been working in healthcare, both the private sector, third sector and for the NHS, in similar roles for over 30 years. Although I have mainly focused on long term care and rehabilitation, I have lots of experience in other areas and across other sectors.

I joined Springfield 2 months ago and what a fantastic 2 months it has been. I’m excited to learn and develop with Springfield, and to see how I can use my skills and experience to improve the lives of our residents.

 

Which care home are you mainly based at? Do you ever visit or work at any others or are you fixed to one location?

I am currently based at Chapter House, to support the team during the opening of the home. I will be supporting the other homes, but my focus for the next 6 months or so will be at Chapter House.

I recently visited Chocolate Works and Harcourt Gardens and I was blown away by both the environment and quality of care. I can’t wait to start supporting, and working at all the Springfield homes.

 

What is the best thing about working for Springfield Healthcare?

The most amazing thing is how passionate staff are, this is so clear to see. They all want to provide the very best care and outcomes for residents. It is evident that this ethos comes from Group CEO, Graeme, who has created a culture where residents are at the forefront of every decision. This rings true throughout the business.

 

What sort of other domestic and non-care related tasks do you offer to residents?

At Chapter House, we have appointed a wellbeing lead who is working closely with the activities’ teams in other Springfield homes to develop an exciting activities programme for residents. We want to ensure that residents can maintain their independence and continue to do everything they did before becoming moving into Chapter House.

We are in a truly unique position in that the home is in the very heart of the community, so we will be supporting residents to get involved with the local community. We’re also excited to work with those in our community, to welcome them to our home and to create intergenerational relationships with local schools.

 

What is the best thing about the team of staff at Springfield Healthcare?

The team are so extremely friendly, all focusing on one core aim which is providing residents with the very best care. Everyone will happily help and support you, and since it is a relatively small team, it makes it much easier to liaise and work on projects.

I’ve only been with Springfield for 2 months, but I already feel so valued! I can’t wait to see what we can achieve at Chapter House.

Staff Spotlight – Sam Enright

At Springfield Healthcare we are incredibly proud of our passionate and friendly care teams. We have created a blog series to shine a spotlight on some of these individuals, to find out more about their roles and responsibilities as well as what day-to-day interactions they have with our residents.

This month, we have spoken to Sam Enright, Wellbeing Team Leader at Seacroft Green.

Sam Enright, Wellbeing Team Leader at Seacroft Green

 

What is your job role at Springfield Healthcare?

I am the Wellbeing Team leader at Seacroft Green. I started in May 2022 and I already feel so at home!

My induction training was carefully thought out and planned. I spent some time at Seacroft Grange, shadowing Linda (Wellbeing Team Leader). I was astonished at the level of high professionalism and efficiency I experienced during my initial training.

On my first day at Seacroft Green, I was invited into the Managers office by Amy (HR Manager) to meet with Home Manager Adel… I was a nervous wreck! Adel was so relaxed and genuinely happy to welcome me. I had such a warm feeling, I felt so welcomed and valued just an hour into being at Seacroft Green!

Following this, I then spent a day in each community at Seacroft Green, reading care plans and spending quality time with residents to get to know them. I was reading care plans when along came two members of wellbeing – dressed as Tudors! They headed straight towards me with some music playing and a trolley full of goodies!

Libby greeted me and said she was really looking forward to working with me. Libby handed me a costume that she had ordered for me and that was it, I was joining in with the activities of the day. It was absolutely brilliant!

I can honestly say, Springfield Healthcare organised such a well-executed induction for my start. It undoubtedly contributed to my easy transition and settled me into the home.

 

How long have you been working at Seacroft Green?

I have been working at Seacroft Green since April 2022. I was previously the Activity Coordinator at a care home in Wakefield, I loved my job there but desired more.

Since I started at Seacroft Green, I have had such job satisfaction and I am really content and happy within my role.

 

Which care home are you mainly based at? Do you ever visit or work at any others or are you fixed to one location?

I am based at Seacroft Green although we have started to work alongside Seacroft Grange with our Working Aged Adults. We plan to host events together and special event nights like, curry nights, fish and chips nights and movie nights, for example.

 

What is the best thing about working for Springfield Healthcare?

It’s difficult to say what the best thing is about working for Springfield. The reason for this is that I find the company on a whole, amazing!

From the person-centred care residents receive and the exciting well-being and benefits that we have access to as employees. The overall best thing is the amount of support I get, when needed, from the management team.

 

What sort of other domestic and non-care-related tasks do you offer to residents?

We promote an array of different activities to support residents’ well-being and we encourage home duties such as folding clothes, sorting socks, making meals and cooking/baking.

Residents also take weekly walks around the green and sometimes we pop to Tesco for a bit of shopping and a cup of coffee in the café.

We also have a very successful Gardening club called ‘Green fingers’ which we have recently formed a committee group for since it has become so popular.

 

What is the best thing about the team of staff at Springfield Healthcare?

I work alongside some of the most passionate, caring people and it always makes my day run smoother when you have positive, helpful people around. Everyone supports one another, and the support that the well-being team get from the care teams when delivering meaningful activities to our residents is amazing.

Most of the time staff from all communities and departments join in with our resident activities! From the receptionist dancing away to reggae music on Jamaican Independence Day to the housekeeping team singing for us on the karaoke machine – it makes our home vibrant, fun and every day is different!