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How we are keeping our homecare customers safe from Covid-19

Keeping our customers, friends, families and staff is our priority and it is really important to us that you always feel safe.

We have updated our Covid-19 protocols to ensure that we consistently deliver high quality and safe care! 

  • Springfield staff will continue to participate in regular Lateral Flow Testing, taken twice weekly prior to shift.
  • Springfield staff wear PPE and adhere to latest guidance on Safe infection, prevention & control practices.
  • Springfield staff receive regular updates on IPC training.
  • Our number one priority is to keep everyone safe and ensure they receive the care and support they need.

If you are a Springfield Homecare customer and are experiencing any symptoms or have tested positive for Covid-19, please let your branch know and we can ensure staff are more vigilant when they visit.

Please don’t hesitate to get in touch if you have any questions. 

Learn about how we’re keeping residents safe at our care homes.